This article will also apply to the following inquiries: I have new WiFi so my thermostat is disconnected, what should I do if I get new WiFi, or I changed my WiFi password and Mysa is no longer connected.
When a router is replaced or the Wi-Fi password is changed the network connection will need to be reestablished on the thermostat. To do so, you'll need to reset the device for it enter pairing mode.
Here's how you go about it:
- Press both the up and down buttons of your thermostat for 10 seconds
- You will see the thermostat reset
- The upside down triangle will now appear on the thermostats display to indicate pairing mode
- The Wi-Fi network is now available for you to connect to