If your devices are sporadically going into pairing mode (upside triangle), you can get it back online by pairing through iOS Apple pairing method. This way you don’t have to repair and loose your schedules. To pair with iOS Apple pairing method, make sure the device is in pairing mode and go to your phone's WiFi settings. Scroll down to Setup New Device and tap on the Mysa-[6 digit code] you wish to add to your network. This will get the device back online without having to repair with it entirely. We appreciate your patience while we work on fixing this along with other improvements to reliability and performance.
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If you're still having trouble with your thermostat, please reach out to our support team if you have any further questions!